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    Frequently Asked Questions

     

     

    DO YOU HAVE ANY QUESTION?

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    Please read questions bellow and if you can not find your answer, please send us your question, we will answer you as soon as possible.

    GENERAL QUESTIONS

    Do we need to know how to swim;

    All people should know how to swim

    Can I have my pet with me;

    Of course you can take your pet with you.

    We are under 18 years old. Can I go on a trip with my friends;

    There should be at least 1 escort over 18 years old

    When can I cancel an excursion and what refund do I have;

    24 hours before you can cancel the trip and we will refund you 50%

    When do you return 100% of the money;

    Only when cancellation is made 1 week before